Infos zu FITMIT5

Inspirational Kick-Off with Coach Chris 

1. Part (8 minutes): Chris explains the WHY of FITMIT5®

2. Part (10 minutes): Chris illustrates the HOW of FITMIT5® while explaining the Dashboard 

 

Frequently asked questions

Here you will find the most frequently asked questions about FITMIT5® sorted by topic. If you still have questions, please contact us by e-mail at: info@fitmit5.de. We will then get in touch with you as soon as possible.

General information

Do i need fitness experience to participate in FITMIT5?

You do not need any previous knowledge. Our selection ensures the right exercises for everyone. The program is not aligned to competitive sports. Quite the opposite, you can perform easily and comfortably at your workspace in everyday clothes.

Who are the coaches?

For years, Esther and Chris Bell have been among the leading fitness ambassadors and experts in the German-speaking world and have been passionate speakers at national and international congresses. With their healthcare company SHENTISPORTS® they have combined the success factors of modern competitive sports and therapy in a holistic training concept and realized their dream: Together with their team of trainers, they have been able to help more than 25,000 customers throughout Europe to improve their health and quality of life in the last ten years. Their credo is "maximum training success in the minimum of time".

Is it possible to use FITMIT5 offline?

Unfortunately not. Although FITMIT5® is available as an app in the App Store, the extensive algorithm requires an internet connection to avoid overloading the memory capacity of your device.

Why do I lose points overnight or are my points not counted correctly?

The score on your starting page represents your SHENTISTATUS, not your total points. The SHENTISTATUS is calculated from your training behavior and is the sum of your completed training minutes of the last 25 days. A maximum of 10 points = 10 training minutes per day are included in the evaluation. The maximum score of your SHENTISTATUS is therefore 250 points.

Physical requirements

Do i need fitness experience to participate in FITMIT5?

You do not need any previous knowledge. Our selection ensures the right exercises for everyone. The program is not aligned to competitive sports. Quite the opposite, you can perform easily and comfortably at your workspace in everyday clothes.

Can anyone use FITMIT5?

If you have health problems, you should consult a doctor. Especially if you are uncertain or have chronic complaints, you should do so to make sure that the type of exercise is suitable for you. The contents of FITMIT5® (fitmit5.de) are purely informative and health supporting. This is in no way a substitute for personal consultation, diagnosis and treatment by a licensed physician and is hereby recommended. FITMIT5® or SHENTI SPORTS Group GmbH does not make any recommendations regarding certain diagnostic or therapeutic procedures or special medications. The contents of the website cannot and must not in any case be the basis for self-diagnosis and medication.

 

Technical questions

Technical requirements

First check if you are using the right browser. We recommend the latest version of the Google Chrome browser, which you can download here. www.google.de/chrome/browser/desktop/. If you train with your smartphone, your mobile internet connection may not be stable enough. For the best experience we would recommend you to train via WLAN.

Can I mark my preferred videos as favorites?

Yes, you can save exercises as favorites while doing your workouts. You will find them under "All Videos". Ideally, the favorites should not be your best exercises, but rather exercises that you are not good at first. Thus, a favorite is to be understood as exercises that your body needs in order to work on its weak points. "If you don't like it, you need it"

Why does the video freeze?

Videos may freeze if your internet bandwidth is too low. You need a minimum speed of 1 Mbps with low latency. We recommend you check the speed of your local network with a tool like Speedtest: www.speedtest.net. If you use our application on your smartphone, make sure that at least half of the device memory is available. You can check this by going to settings under memory on your device.

 

 

Privacy and security

Is my personal data protected?

Yes, we are subject to strict data protection guidelines. FITMIT5® & SHENTISPORTS® is very concerned about the protection of your personal data, your privacy and your informational self-determination. Therefore, we would like to use this privacy policy to explain openly and comprehensibly which data is required from you for which purpose and how it is processed.

 

 

Is my connection secure?

Your connection is always secure when you do your workouts. Our service is constantly monitored, checked and updated to ensure that you have secure access.

 

What happens to my data if I no longer use FITMIT5?

In accordance with the data protection ordinance, all user data that is no longer active is regularly deleted.